Who we are
This website is operated by Kolawispak Pty Ltd, an entity registered in Australia. Our contact address is Suite 11, 88 George Street, Sydney NSW 2000, Australia. You can reach us by email at [email protected] or by telephone on +61 2 8104 3976.
This privacy information relates to the website available at kolawispak.com and to the enquiry handling process described on this site.
Information collected through this website
As a static informational website, kolawispak.com does not operate databases, user accounts, or authentication systems directly through the pages you view. However, certain types of information may be collected or generated through your interaction with this site.
Enquiry form submissions
The contact form on the Enquiries page collects your name, email address, request type, and message content. Because this website is static, the form is configured to open your email application with the details pre-filled. The content of your enquiry is sent from your own email client and is received by the Kolawispak team at [email protected]. We use this information solely to respond to your enquiry.
Server logs and technical data
Like most websites, kolawispak.com may generate standard server-side access logs that record IP addresses, request times, page paths accessed, browser type, and referring pages. This information is used for operational purposes such as diagnosing technical issues. It is not used to build individual user profiles. The retention period for such logs depends on the web hosting environment and has not been specified by the operator at the time of this document's preparation.
No tracking technologies embedded by this site
This website does not embed third-party tracking scripts, analytics services, advertising networks, or social media widgets that would collect behavioural data on behalf of external parties. If this changes, this document will be updated to reflect that fact.
How we use information received through enquiries
Information submitted by email through the enquiry process is used to:
- Understand and respond to your specific question or request.
- Seek clarification if the initial message is insufficient to provide a useful response.
- Communicate next steps if your request proceeds further within the service.
We do not sell or otherwise transfer enquiry information to external parties for their own purposes.
Retention of enquiry information
Email correspondence relating to enquiries is retained in the team's email systems. The specific retention period depends on the operator's internal practices, which have not been independently specified in this document. If you wish to ask about the handling of a specific email you have sent, please contact us at [email protected].
Your rights and choices
Depending on your location and the applicable legal framework, you may have rights relating to personal information held about you. These may include the ability to request access to information, to ask for correction of inaccurate information, or to ask for information to be deleted.
Because this website is primarily informational and does not hold accounts or stored user profiles, the practical scope of these rights in relation to this site is limited. If you have a specific concern about information held in connection with an enquiry you have made, please contact [email protected] and we will respond as soon as we are able.
This document does not constitute legal advice. If you have concerns about your rights under Australian privacy law or any other applicable framework, you may wish to seek independent guidance.
Links to other pages
This website may contain links to pages on the same domain as well as, in limited cases, references to external organisations. Kolawispak is not responsible for the privacy practices of external sites and encourages you to read the privacy information of any external site you visit.
Changes to this document
This privacy information may be updated from time to time to reflect changes in the website, in enquiry handling practices, or in applicable expectations. The current version of this document is the one accessible at this URL. We do not maintain a change log on this page, but material changes would be reflected in the document content.
Contact
For any questions about this privacy information or about how Kolawispak handles information, please contact:
Kolawispak Pty Ltd
Suite 11, 88 George Street
Sydney NSW 2000, Australia
[email protected]
+61 2 8104 3976